Posted on Google  
 
  
 
 
 Janna Pulver 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Moving my father into assisted living was one of the hardest decisions our family has had to make. He has high-functioning dementia and had been living alone in a single-family home, so the transition felt overwhelming. Thankfully, the move went far better than we ever expected. Every director we have interacted with has been a clear, compassionate, and responsive communicator. Robert, the sales director, was an absolute pleasure to work with—patient, trustworthy, and understanding during what was an incredibly big decision made in a very abbreviated amount of time. Most importantly, my dad is safe. Beyond that, he’s thriving socially. He has more of a social life now than he ever did before. I rarely find him in his apartment during the day—he’s usually walking the beautiful grounds, sitting in a rocking chair chatting with a friend, or participating in activities. At home, he would spend most of his time fussing with papers and bills, so this change has been incredibly positive. And his one-bedroom apartment is the perfect size for his needs. The main challenge we’ve experienced has been communication with aides in his cottage. It can be difficult to reach them directly, and often requires going through the front office or speaking with a director to get answers. That said, when it truly mattered, the care was there—when my father had to be sent to the hospital and couldn’t walk, the aides called me immediately. In that moment, I was deeply thankful he was there and not home alone. Overall, this facility has given our family peace of mind and given my father safety, structure, and connection. For that, we are very grateful.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rich Garvey 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
From the first time we met Robert we knew we had found the right place for my sister, he was extremely kind, caring and accurate as to what they could provide for her. She is now a resident of “The Cottages” and seems to be adapting very well in a short period of time. Our thanks go out to all the caregivers at “The Cottages” for showing compassion and understanding for my sister.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Harriet Rantoul-Hazard 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
From the first moments, you enter The Cottages main lobby you can tell that it’s a quality building and it’s very clean. My sister and I went to evaluate whether or not my husband should move there from a memory care facility in Rhode Island. His family is from Rhode Island so they were in a better position to visit him more often which turned out not to be the case so I consider our options open. But he likes where he is, which is 45 minutes from where I live, in Dartmouth and the Washington Bridge is no fun at any time of day. So my sister and I went to visit We had a really good conversation with Robert the sales and marketing Director. He asked good questions. We asked good questions back. He gave us a very detailed  tour and the facility is impressive in a lot of ways. The staff, the residents that we met, and the rooms, were all suitable for what my husband would be comfortable with As much as I would love to have my husband closer. He seems to want to  stay in his current facility.  His happiness is much more important than my not liking my commute.  So at this time it’s not going to be right for him to move, but never say never.  I think it would be a very good fit for him, And the residents we met seemed highly functioning, which is also the category of dementia he has, but the timing‘s got to  be right too. He’s in a good place now at his current facility so whatever my goal is, I always want to keep him positive, first and foremost. You’d be doing yourself a favor to arrange for a tour with Robert he’s very personable and very knowledgeable  which  makes him immediately trustworthy.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Chris Ryan 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Over the last few weeks I have been looking into places for my mother in law as we will be moving her to the Boston area in the next few months! After speaking with a few other places I was blown away by my experience with Robert! He was professional, courteous, and was able to anticipate my biggest concerns around how she would be treated and our expectations. Most people tried to “close” us on the spot with a signature and commitment instead of giving us the space to make informed, un-emotional decisions. Robert was kind, and compassionate, and understood that we’re still navigating this new phase of life and needed time and space to make a decision. He followed up with us providing additional resources of some local activities and restaurants that we could take her to when she gets here to make her feel more comfortable. We’ve made our decision. Thank you Robert!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kerin McGillicuddy 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Robert Lavalle was so helpful during the sign up for my relatives at the cottages! He offered kindness and understanding throughout! My relatives have been very happy with their placement. I recommend the cottages to anyone looking for a safe, cheerful place, with supportive employees!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dorothy Costa 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Placing a loved into an assisted living facility can be a very stressful decision. After meeting with Robert he put all my fears to rest. He worked with me throughout the entire process. He was kind and compassionate at all times. The Cottages is a very clean, well landscaped facility. All the care givers are friendly, thoughtful and always looking out for the best interests of the residents. I highly recommend The Cottages to any family needing to place a loved one into assisted living.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 dawn irvine 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently had the pleasure of visiting Charter Senior Living - The Cottages of Dartmouth, and I must say, it's truly a beautiful facility. The grounds are beautifully maintained, creating a warm and inviting atmosphere for residents and visitors alike. The caregivers are genuinely caring and attentive, always going above and beyond to ensure their residents feel comfortable and loved. The management team is exceptional—professional, approachable, and dedicated to providing the best possible care. Overall, I highly recommend this community for anyone seeking a caring, well-maintained, and welcoming environment for their loved ones.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Suzanna Baptista 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The Cottages of Dartmouth has been the best decision ever when it comes to the care of my husband and my peace of mind. From touring the campus with Robert LaVallee on day one to move in day it just felt right.  I have been so fortunate to have Robert be by my side throughout the whole process and even on the weekends.  My calls and questions never go unanswered. When meeting Robert you know that your family member is in safe hands and they will be taken care of as family. All the employees at The Cottages have been so welcoming and supportive with the adjustment, everyone is genuine and caring. I have had the pleasure of having breakfast and lunch with my husband and the other residents and it’s like a family gathering! My husband is thriving there with the social  interaction and attentive care.  When I go to visit we enjoy taking walks on campus and enjoy each others company which is priceless as his caregiver; my mind is at ease and I know he is safe. Amazing experience for both of us.